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Datameister

Joined: 28 Jun 2005
Posts: 506



PostPosted: Sun Jan 22, 2006 8:43 pm    Post subject: Strange freeze-up with tablet Reply with quote

Hey, guys. I've been having a recurring problem with CS2. It may or may not be related to the use of my Intuos3 4x5 tablet; I haven't had problems with it when not using my tablet, but I rarely use Photoshop without my tablet.

Basically, the program will freeze up in the middle of a brush stroke. Part of the brush stroke appears, but the rest does not. I can move the cursor just fine, but it is only visible if it's inside that Photoshop window. If I click on anything anywhere, much of the Photoshop screen goes white. At that point, the computer recognizes that Photoshop has stopped responding. I have to exit out (accomplished by repeatedly pressing the red X) and start Photoshop up again, whereupon it usually functions just fine.

Anyone have any suggestions? I'm 99% sure that my tablet drivers are up-to-date, and my copy of Photoshop is perfectly legal. My computer isn't fast--somewhere in the range of 1 GHz--but it rarely causes any problems other than this.

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Datameister

Joined: 28 Jun 2005
Posts: 506



PostPosted: Wed Jan 25, 2006 12:04 am    Post subject: Reply with quote

Nothing is sadder than a thread with 38 views and no responses. Dead

Well, okay, some things are sadder. But not many.

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swanseamale47

Joined: 23 Nov 2004
Posts: 1478
Location: Swansea UK


PostPosted: Wed Jan 25, 2006 2:13 am    Post subject: Reply with quote

I'm wondering how much ram your PC has?, CS2 is pretty heavy on resources (and has issues of it own) check your Wacom drivers are up to date, and also check Adobe for CS2 updates. CS2 has a reputation of freeze ups (mine blanks out every now and then, but comes back) and slow running, theres a ton of fixes on Adobe site, check them out. Wayne
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cbadland

Joined: 19 Jan 2005
Posts: 962



PostPosted: Wed Jan 25, 2006 8:32 am    Post subject: Reply with quote

You're not alone in reporting brush/freeze issues with CS2. I don't think there is an update yet. Check this Adobe article for troubleshooting: http://www.adobe.com/support/techdocs/327946.html
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Datameister

Joined: 28 Jun 2005
Posts: 506



PostPosted: Wed Jan 25, 2006 10:55 am    Post subject: Reply with quote

Hey, thanks for the reply. I've got 512 MB of RAM, with 241 MB currently used by Photoshop. Sadly, I have only one drive (with plenty of space) and it's set as my secondary scratch disk, after "startup."
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cbadland

Joined: 19 Jan 2005
Posts: 962



PostPosted: Wed Jan 25, 2006 11:08 am    Post subject: Reply with quote

It may not fix your problem, but you'll be amazed how much better CS2 will run with more RAM. I would at least double what you now have. More if you can swing it.
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swanseamale47

Joined: 23 Nov 2004
Posts: 1478
Location: Swansea UK


PostPosted: Wed Jan 25, 2006 1:54 pm    Post subject: Reply with quote

Hang on, did you say you have C drive set to secondary scratch disk, but you only have one drive, try setting first to startup and all the rest to none, Photoshop may be trying to write or read two areas of c drive at the same time, just a possibility. Wayne
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Datameister

Joined: 28 Jun 2005
Posts: 506



PostPosted: Wed Jan 25, 2006 5:19 pm    Post subject: Reply with quote

Thanks, cbadland. I'll see what I can do to buy some more RAM.

Swanseamale47, I only put the second scratch disk on C yesterday to see if it would help the problem. It didn't. Normally, I have the first one set to startup and nothing for the others. Thanks, though. I'll switch it back.

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stevealmighty

Joined: 14 Jul 2005
Posts: 335
Location: upstate NY (WAY UPSTATE!)


PostPosted: Thu Jan 26, 2006 1:41 pm    Post subject: Reply with quote

On my comp running CS, I have a 200gb hdd, so I partitioned the drive, and it allows CS to have a seperate scratch disk from windows. Only downfall is that you'd have to reinstall your OS to partition your HDD, because I don't believe that you can partition your drive if it has the OS already on it.

BTW, cbadland gave some sound advice when he said to get more ram. It'll work wonders for windows too! Despite popular belief, you don't have to "match" your ram...meaning that if right now you have 2 sticks of 256mb ddr pc3200, you can take out 1 stick and install 1 stick of 1gb ram (can be purchased for just under $100) and you'll have 1280mb of ram (NOTE be sure that your ram is the same speed, pc 3200, pc 2700 etc.). Later down the road after you save your pennies, you can buy another stick of ram and install that to total your ram at 2gb. JUST MAKE SURE THAT YOUR MOTHERBOARD WILL RECOGNIZE 2 GB OF RAM (some motherbords will only recognize 1 gb max). Same with the speed of the ram. Man, I hope I didn't just confuse someone...... Confused

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swanseamale47

Joined: 23 Nov 2004
Posts: 1478
Location: Swansea UK


PostPosted: Thu Jan 26, 2006 2:58 pm    Post subject: Reply with quote

Steve, Adobe don't recomend using a partioned drive for the scratch disk, it means that it might try to read/write 2 areas of the same drive at the same time (not good), you could use a partioned area on another drive though. Wayne
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