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Lefen

Joined: 22 Jan 2012
Posts: 2



PostPosted: Sun Jan 22, 2012 10:40 am    Post subject: Can't print from Photoshop CS5 Reply with quote

I use PS CS5 on an iMac running OS X Lion v10.7.2. When trying to print on my Epson Stylus Photo R2400 (Gutenprint v5.2.3) Photoshop shuts down. It happens even when I clic on the "print settings" button or the "cancel" or "done" buttons. No problem printing from any other software on my computer.

Here's some additional info:
Processor 2 GHz Intel Core 2 Duo
Memory 4 GB 667 MHz DDR2 SDRAM
Graphic card ATI Radeon X1600 128 MB

Doe's any one have a suggestion what the problem might be?
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jerryb4417

Joined: 20 Dec 2008
Posts: 710
Location: Oklahoma
PS Version: photoshop cs5
OS: win7 pro 64 bit, i7-3.2g, GTS 450,

PostPosted: Sun Jan 22, 2012 12:13 pm    Post subject: Reply with quote

hi,
not that familiar with mac's ... but it does appear the issue resolves around ps... since everything works ok...

but 2 suggestions..
1. check and see if you have the latest epson drivers...

2. this looks very similar to your issue,
on your cs5 do you have all the latest updates..
came across this thread where they only had 12.0 and when the upgraded to 12.0.4 problem went away...

let us know if any thiese works or not...
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Lefen

Joined: 22 Jan 2012
Posts: 2



PostPosted: Sun Jan 22, 2012 3:42 pm    Post subject: Reply with quote

Hi,

Upgrading to 12.0.4 was what I had to do. Now it works just fine.

Thank you so much.
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