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Guidelines Update: Vaguely Sending Members to Other Forums
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Patrick
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Joined: 14 Feb 2003
Posts: 11945
Location: Harbinger, NC, U.S.A.


PostPosted: Fri Jul 17, 2009 3:38 pm    Post subject: Guidelines Update: Vaguely Sending Members to Other Forums Reply with quote

Hello,

Thank you for visiting PhotoshopForums.com.

When someone visits our community with a request for feedback or assistance, they are looking for it here and not at other forums. We are a community dedicated to Photoshop and related subjects and if someone asks a question that fits within that area, it is something that we can handle here. Our visitors (and hopefully, members) aren't looking for more forums to post in, they are looking for solutions.

As such, we have decided to make an adjustment to our User Guidelines that speaks to this. Here it is:

Quote:
People come here to receive assistance here. We are a community dedicated to Photoshop and related subjects. If a discussion is started here or a question is asked that relates to Photoshop, please do not send them to some other forums. If you want to link to a specific resource or tutorial on outside forums (as long as you are not affiliated with them), that is fine, but simply telling people "you should post over at..." or "have you tried over at..." is not appropriate. It can frustrate members looking for solutions and not more forums to post in.

This also applies to forums associated with vendors of various Photoshop add-ons, plugins and products. Referring people to the vendor website is alright as is referring them to specific resources, threads or tutorials in their forums, but telling them simply to go post or search in some other forums is not. This includes the official Adobe forums. Please remember, at all times, that they came here for the answer.

This isn't something that comes up a lot, but we felt that it would be a good idea to go ahead and curb this sort of activity.

Thank you for reading. If you have any questions, please do not hesitate to contact me. I appreciate your time and cooperation.

Sincerely,

Patrick

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