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kreativkid
Joined: 17 Jan 2009
Posts: 199
PS Version: CS4
OS: Windows XP
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 Posted: Fri May 22, 2009 10:21 pm Post subject: Photoshop Elements 7 issue |
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A friend of mine has purchased Photoshop Elements 7 and is having trouble with it. The first menu opens and gives you the option to organize, edit, create, or share. Everything works except the Edit feature. When I click on the button it starts to load and then crashes. It doesn't provide me with any identifying error message so it's been difficult for me to search for solutions.
Any help would be greatly appreciated.
Thanks
_________________
"For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord."
Romans 6:23 |
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Matt
VIP
Joined: 24 Sep 2007
Posts: 3515
Location: Haverhill, UK
PS Version: Lightroom 5, CS4 & Elements 11
OS: Windows 8.1
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| Posted: Sun May 24, 2009 5:32 pm Post subject: |
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Hmmm that's a strange one. Does the edit workspace crash regardless of how you load it. ie, if you go to organize, right click an image and select to edit in full edit mode - does it still crash?
_________________
Matt
3photoshop.com
http://www.3photoshop.com |
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kreativkid
Joined: 17 Jan 2009
Posts: 199
PS Version: CS4
OS: Windows XP
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| Posted: Mon May 25, 2009 3:58 pm Post subject: |
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I haven't tried that yet, but I'm almost certain it will still crash. Until I can test that, any more ideas?
_________________
"For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord."
Romans 6:23 |
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