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duart

Joined: 07 Jan 2011
Posts: 2



PostPosted: Fri Jan 07, 2011 4:06 pm    Post subject: Printing Horizontal Reply with quote

Since the last Mac update I can no longer print in a horizontal (landscape) format from the design I have created in CS4. If I turn it to a vertical (portrait) format it prints fine. But this is very annoying because I have never had this problem before and I'm wasting a lot of paper because I forget to switch it. I use a Xerox laser printer and the print window will show the correct landscape format, but the print comes out portrait and of course the image is cut off. I have talked to Xerox and after trying several things, they declared it a Photoshop problem. Then I talked to Apple and got the same response.
Thanks for your help.
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Newguy99

Joined: 04 Jan 2011
Posts: 1
Location: Beverly Hills, California


PostPosted: Mon Jan 10, 2011 1:09 pm    Post subject: Reply with quote

This problems seems like a printer driver issue to me.

Did you make sure the printer and photoshop both had the settings for printing in lansscape?
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duart

Joined: 07 Jan 2011
Posts: 2



PostPosted: Mon Jan 10, 2011 8:01 pm    Post subject: Reply with quote

All the settings have been checked out many times. The Photoshop file (art work) has been set in the landscape format sized 10.5" wide X 8" tall.(tried at 11" X 8.5" as well) The print window for the printer shows this same format. (at normal setting, at 'scale to fit'). Nothing seems to make it work properly and as I said before, ... the only change to my computer was a Mac upgrade.
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