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Photoshop CC Not recognizing my AMD Radeon 7770HD card
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CharybSun

Joined: 31 Dec 2013
Posts: 1



PostPosted: Tue Dec 31, 2013 6:02 pm    Post subject: Photoshop CC Not recognizing my AMD Radeon 7770HD card Reply with quote



Above is a descriptive image of everything I can show to help my problem get solved faster.

I've got an AMD Radeon 7770HD GHz edition graphics card, along with Integrated Intel HD graphics. I'm also running dual monitors, however I use photoshop on the monitor that uses the AMD graphics card. The second monitor uses my integrated graphics.

When I launch photoshop, I get a message saying 3D could not be used as I do not have enough video ram, yet the AMD Radeon 7770HD has PLENTY of ram, photoshop CC requires 500MB while this card has at least 2GB worth of video ram.

The main problem I have with not being able to use the graphics card, is that if a document gets too big while I'm working on it, it will usually crash the program eventually while I'm in the middle of working on something.

If the document is fairly small (< 1024x768), it's fine. Any larger, it crashes. The sniffer program does not seem to be able to find my graphics card for some reason, yet I just updated my CCC (catalyst control center) with completely new 2013 December drivers for my card.

What's going on?
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Auieos

Joined: 29 Jan 2010
Posts: 2019



PostPosted: Sat Jan 04, 2014 7:53 pm    Post subject: Reply with quote

Inside Photoshop go to help > system info and post the info here.
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