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Dj_jam1
Joined: 04 May 2009
Posts: 2
Location: Albuquerque,NM
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 Posted: Mon May 04, 2009 5:34 am Post subject: New to photoshop need help |
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I downloaded a trial version of photoshop to see how hard it is . I need to see if the problem im having is me or a bad download (download was from adobe website) when i pick an image from my computer and select open with photoshot, when it opens the image is completely black but the pic show in the layers box. how do i see the pic and be able to edit the image ? |
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vampirelover
Joined: 11 Oct 2008
Posts: 60
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| Posted: Wed May 06, 2009 5:21 am Post subject: |
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Hi, The first thing to try is to reset preferences.Start up Photoshop then immediately hold down ctrl/shift/alt.You should see a box come up asking if you want to delete your preferences file;click"yes". This will probably solve the problem. If you don't see the box come up, close down PS and try again. It can be a bit tricky so you may have to try several times. |
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Dj_jam1
Joined: 04 May 2009
Posts: 2
Location: Albuquerque,NM
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| Posted: Wed May 06, 2009 2:39 pm Post subject: |
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Thanks i will try it |
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